Who we are
Veterans Mechanical LLC.
Effective Date: January 1, 2025
At Veterans Mechanical, we value your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with applicable privacy laws, including the Texas Business and Commerce Code.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our services:
- Personal Identification Information: Name, phone number, email address, billing address, and service location.
- Service Information: Details about HVAC systems, services provided, and equipment maintenance.
- Payment Information: Credit card details or other payment methods.
- Usage Data: Information about how you interact with our website, including device information, IP address, and browsing activity.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide and Improve Services: To fulfill your HVAC service requests, maintenance, repairs, and installations.
- Communication: To respond to inquiries, send quotes, updates, reminders, and follow-up communications.
- Billing and Payments: To process payments and manage billing.
- Legal Compliance: To comply with legal obligations, such as warranties, tax, and other regulatory requirements.
3. How We Protect Your Information
We employ industry-standard security measures to protect your personal information, including:
- Encryption: To secure sensitive data during transactions.
- Access Control: Restricting access to personal information to authorized employees only.
- Secure Servers: Hosting and maintaining data in secure server environments.
While we take reasonable measures to protect your information, please be aware that no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may, however, share your information in the following situations:
- Service Providers: We may share your information with third-party vendors or service providers who assist us in delivering services (e.g., payment processors, IT services).
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
5. Your Rights and Choices
You have the following rights concerning your personal information:
- Access and Update: You may request to access, update, or correct your personal information by contacting us.
- Opt-Out of Communications: You can opt-out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.
- Deletion: You may request the deletion of your personal data, subject to applicable laws and business requirements.
6. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the site. Cookies help us recognize your device and tailor your experience. You can disable cookies in your browser settings, but this may affect some features of our website.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Veterans Mechanical
Phone: 214-395-9255
Email: [email protected]
Website: https://veteransmechanical.net